Zendesk Expands Sunshine CRM Platform to Deliver Complete View of the Customer

New functionality and integrations with Amazon Web Services and Workato enable companies to build differentiated experiences SAN FRANCISCO – March 4, 2020 – Zendesk, Inc. (NYSE: ZEN) today announced new functionality for its open and flexible CRM platform Zendesk Sunshine that lets companies connect and understand all their customer data. These capabilities built on Amazon Web Services (AWS) help companies boost agent productivity and personalize … Continue reading Zendesk Expands Sunshine CRM Platform to Deliver Complete View of the Customer

Amazon Original Series Regular Heroes to Premiere May 8 Highlighting Courageous Stories From the Front-Lines of COVID-19

Eight-Episode Docuseries to Feature Special Guest Appearance by Alicia Keys in the Premiere Episode New Episodes Available Weekly on Prime Video Featuring New Heroes Who Are Making a Difference in Their Local Communities Across America Regular Heroes is an eight-episode docuseries highlighting the contributions and personal sacrifices of just some of today’s most generous individuals who are going above and beyond to support their communities … Continue reading Amazon Original Series Regular Heroes to Premiere May 8 Highlighting Courageous Stories From the Front-Lines of COVID-19

AWS Announces General Availability of Amazon Kendra

Amazon Kendra reinvents enterprise search across all of an organization’s data silos by using machine learning to provide high-quality results to natural language queries instead of a random list of links in response to keyword searches 3M, PwC, and Allen Instituteamong customers and partners using Amazon Kendra SEATTLE–(BUSINESS WIRE)–May 11, 2020– Today, Amazon Web Services (AWS), an Amazon.com company (NASDAQ: AMZN), announced the general availability … Continue reading AWS Announces General Availability of Amazon Kendra

Channel 4 Comedy and Amazon Studios Announce Frank of Ireland with the Gleeson Brothers

Channel 4 Comedy and Amazon Studios Announce ‘Frank of Ireland‘ with the Gleeson Brothers Channel 4 and Amazon Studios are frankly gleeful to announce the commission of Frank of Ireland, a brand-new series from Sharon Horgan and Clelia Mountford’s Merman starring Brian Gleeson. A co-production between Channel 4 and Amazon Studios, the 6×30 series is the first comic vision penned by brothers Brian and Domhnall … Continue reading Channel 4 Comedy and Amazon Studios Announce Frank of Ireland with the Gleeson Brothers